01 / What can be operationalized
Controls that depend on repeatable system behavior.
- 01
Consent and communication preferences
- 02
Data-retention and deletion processes
- 03
User access, onboarding and offboarding
- 04
Approval and exception workflows
- 05
Required data and record-completeness controls
- 06
Audit trails and change evidence
- 07
Finance and invoicing handoffs where system automation is appropriate